Craft seamless app experiences for your customers during trade-ins, support, and upgrades. Minimize friction from key engagement experiences and guide users to fast and simple outcomes.
Craft a new reality of transparency and confidence for your customers. Delivering 95% accurate cosmetic and functional results in less than three minutes. Fully automated, always objective.
Capitalize on the strength of an established SDK. Launch programs quickly with robust documentation, expert support, and access to extensive device data.
The essential tools to run necessary device checks for key device lifecycle programs, including trade-ins, insurance claims, warranty issues, and upgrades.
Support a broad range of functional tests covering all major components, including: device locks, battery health, camera, sensors, touchscreen, audio, and more.
Accurately assess cosmetic conditions, even in varying conditions and lighting, with Apkudo’s patented process.
Configure the device application flow to match your specific use case and program needs.
Connect your pricing insights and promotional offers, or leverage insights from the Apkudo Platform, delivering an aligned and accurate device value.
Integrate with logistics and disposition providers, providing tracking details and advanced shipping notice (ASN) to the device’s next destination.
All Diagnostic SDK data is available in the Apkudo Platform for real-time monitoring, reporting, exporting, and alerts.
The Diagnostic SDK is currently being used in three main areas:
Trade-In / Valuation: Assess device condition and market value to ensure accurate pricing for trade-in or buyback devices.
Insurance Claims: Verify device health and damage status to streamline claim approvals and reduce fraud.
Warranty Offers: Conduct in-depth diagnostics to determine eligibility for extended warranties or coverage upgrades.
There are inherent differences in lighting and environment when consumers operate a diagnostic assessment in a mix of locations.
Apkudo brings a decade of processing experience to this process, helping prioritize and guide some of the key cosmetic assessments appropriately. Apkudo leverages a patented process for recording a set of screens, then processing them with AI to assess conditions.
The increasing strength of AI, combined with the growing quality of included camera hardware and supporting software, enables this process more than ever before.
Schedule a call to see this process in action.
The SDK is used and trusted by tier-one carriers, OEMs, and logistics partners to ensure scalability and credibility in leading customer programs.
Schedule a call for a walkthrough of these live experiences.
Through the initial diagnostic steps, device details are collected and associated with the specific device being traded in. These details are included in the unique QR code information displayed on-screen throughout the cosmetic assessment to validate an exact match.
