Capture revenue, strengthen retention, and accelerate device refresh cycles with ease.
Deliver an intuitive point-of-sale trade-in solution configured to match your program needs.
Automate and guide device diagnostics and assessment to present a real-time trade-in offer.
Integrate into existing consumer flows and business applications to provide visibility and efficiency.
Enable actionable insights and a streamlined operational flow into disposition, processing, and/or resale.
Trade-in solutions that fit the needs of your business and your customers’ expectations.
Provide trade-in capabilities from anywhere, leveraging Apkudo’s Diagnostic SDK. Guide users through initial cosmetic grading, functional testing, and sending in their device.
Offer a quick and accurate trade-in experience in your retail environment with minimal training requirements. Support cosmetic grading, functional testing, payouts, and completion of a device trade-in process within minutes.
Guide retail associates through trade-in steps with a purpose built mobile app, including: functional diagnostics, cosmetic assessment, lock check, and trade-in offer presentation.
Give customers the freedom to trade in devices from home with a seamless online experience—fast, transparent, and convenient.
Utilize standard APIs to integrate into your e-commerce buy flow experience and facilitate device trade-in during cart checkout. Optionally, leverage Apkudo’s ready-made interface to quickly deploy online trade in programs.
Equip your telesales team with a web application to interactively process a device trade-in for an end customer.
Apkudo Recover delivers enterprise-grade automation for managing and tracking corporate device returns.
Protect valuable data with verified erasure certificates, drive higher recovery rates through workflow automation, and maximize ROI by reselling or recycling retired devices.
Seamlessly integrate with IT asset management and endpoint security systems to create a closed-loop, sustainable device lifecycle that meets compliance and environmental goals.
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Gain a comprehensive view of your trade-in program and detailed drill-down reporting, integrated into the overall Apkudo experience.
Ensure your customers have visibility into the real-time status of their device return along with final processing and disposition.
Ensure your warehouse operations have the full picture to match the condition of devices to what is expected and are guided to appropriate next steps.
Deliver a streamlined customer experience, boost your revenue, and deliver on sustainability goals.
Apkudo offers options for a Self-Service Portal that consumers can access throughout the trade-in process and follow each step of the process, including: drop off, shipping, receiving, processing, pay-out, and handling any exceptions that may occur.
Additional live agent support can also be arranged to support specific program goals.
The integration and configuration process can happen as quickly as 5 weeks, with variability based on the program type and scale.
Schedule a call for a more accurate assessment that matches your needs.
The payout process is flexible. In a retail environment, trade-in data can fuel the offering of store credit, pre-paid card, or integrated into the Point of Sale (POS) experience via QR code or direct API integration. For off-site or online trade-ins, customers can receive an immediate credit within the buyflow experience or receive an initial offer, with the final payout issued after the device has been received and validated at a processing facility.
With flexible options, you can match your business needs and the preferred experience for your customers.
The pricing configuration for Apkudo Trade In programs is flexible to fit your needs.
Apkudo’s dynamic pricing engine reflects live market data by SKU and condition. For complete control, including special offers and promotions, you can integrate or provide your own pricing details.
Schedule a call to review options that support your desired program structure.
Yes, Apkudo does offer a software development kit (SDK) for integrating into consumer apps or other companion solutions, such as retail associate mobile applications.
It supports various diagnostic assessments like audio, camera, condition, components, display, power, and sensors, for use cases like trade-in, insurance claims, and warranty offers.
Apkudo's Device Passport Platform and AI-powered robotics, and experienced team provide the comprehensive solution you need.
Gain actionable insights into liquidation, repair, quality, shipping, and packaging by ingesting and analyzing data from both internal and external sources. Generate comprehensive reports and dashboards, enabling you to make informed decisions and take action based on real-time data.
Insights and reporting into the environmental impact of your unique device lifecycle program through reusing, reselling, and recycling assets-and saving e-waste materials from landfills.
Access the trusted guidance and additional support needed to make the most out of your Apkudo experience.
