Mobile Device Test Technician

Baltimore, Maryland

Posted 2 years ago

The Mobile Device Test Technician will primarily be responsible for performing and monitoring testing procedures for smartphones, feature phones, tablets, and mobile accessories. Individuals will also work to resolve issues during testing and assist in research and development of current and future testing. He/she will handle routine as well as non-routine tasks, monitor timeframes necessary to complete all tasks consistently and on time, and coordinate solutions with guidance. The Mobile Device Test Technician will interact with both the Apkudo Engineering and Sales teams on customer support needs to perform quality work under the pressure of tight customer timelines.

• Perform-lab based testing on devices under test per strict methodology in published test plans to produce reliable and consistent data
• Follow SLA schedules
• Troubleshoot related device and performance issues on site as required
• Set up and operate associated test equipment as required
• Capture and record test results; sometimes interpreting those results for Apkudo staff and customers
• Manage resulting log files which can include reviewing for accuracy and content and supporting report construction as required
• Perform basic mathematical calculations
• Work with teammates to streamline existing test plans and contribute to the development and validation of new test plans for current testing categories and any future testing services as needed
• Interface with Equipment vendors to resolve issues
• Write test process documents and handbooks
• Conduct research on technical developments with mobile devices and writing reports on various related topics
• Other duties as required

• High School Diploma Required, Associates Degree desired but not required
• Dependable
• Excellent written and verbal skills to communicate with a demonstrated ability to produce technical reports and document each step of the test process
• Proficiency with data handling in MS Word, MS Excel and MS PowerPoint and Google Drive equivalents
• The ability to meet deadlines while overseeing multiple short-term projects – individual must be detailed and organized
• Familiarity with Mac or Linux, Android smartphones and tablets, programming languages are a plus
• Possess a strong desire to learn new technologies and work methods
• Mobile device testing experience is highly desirable
• Ability to work in a cross-functional group environment
• Excellent problem solving skills
• Highly self-motivated, energetic, proactive and results-oriented
• Smart phone repair experience preferred
• Ability to work second shift, if needed

Apply Online

A valid email address is required.